ISSL (Impel Service & Solutions Ltd.) is serving the local market since 2011. It offers a comprehensive set of service and solutions, which includes Customer Service & Solutions, Software Solutions, Recruitment & Training, Value Added Service, Back Office Service Management and Digital Marketing for Domestic& International markets with superior quality considerations.
Post Name: Contact Center Associate Trainee
Institute Name: ISSL (Impel Service & Solutions Ltd.
Number of job vacancies: 100
Type of Jobs: Prvate job
Job category: Full Time
Job Level: Entry / Mid / Top Level
- Applicant must adhere to the training sessions and capable to reflect the acquired knowledge in practical
- Keen on promoting the products and services
- Explaining Ideas and information to customers / Clients stake holder
- Proficient outbound calls for tele marketing / survey / customer retention/ Debt collection.
- Negotiation with Customer for different business requirements
- Convince customer, Keeping the trend of lead generation upraising,
Educational Requirements: Minimum Graduated/ Diploma in any discipline from government approved university/ institution.
Experience Requirements: N/A
Additional Job Requirements:
- Able to work 9 hours daily, 24 days monthly
- Highly motivated to meet performance standard and targeted KPI.
- Basic knowledge on MS Office, and basic typing capability.
- Must be mature , creative , credible , comfortable in dealing with customers with appropriate tonality and pronunciation
- Coping with tough customers and clients
- Willingness to work in roster /shifting duty with pressure.
- Need to be flexible for outside client visit (if required)
- Candidates living near Uttara, Gazipur, Tongi, Mohakhali, Bashundhara and Mirpur will get priority.
Other Benefits: As per company policy.
Jobs Location: Dhaka
Age limit for jobs: 18-35
Job Posting Date: 25th October 2016
Jobs Deadline: 19th November 2016
Jobs Source: bdjobs.com
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Address: Impel Service & Solutions Limited, House # 71 Road # 7 Sector 4 Uttara.